ADT Contract Cancellation When Moving: A Guide for Homeowners

Moving can be a stressful and overwhelming process, especially when it comes to canceling your home security system. Many homeowners have questions about how to cancel their ADT contract when they move. This guide will provide you with step-by-step instructions on canceling your ADT contract and moving your home security system.

Step 1: Review Your ADT Contract

Before canceling your ADT contract, it’s essential to review the terms and conditions of your agreement. This will help you understand your obligations and any penalties or fees associated with canceling your contract before the end of the agreed-upon term. You can review your contract by logging into your ADT account online or by contacting ADT customer service.

Step 2: Contact ADT Customer Service

Once you have reviewed your contract, the next step is to contact ADT customer service to cancel your contract. You can reach ADT customer service by calling 1-800-ADT-ASAP or by logging into your account online and submitting a cancellation request. When you contact ADT customer service, be prepared to provide your contract number, account information, and reasons for canceling your contract.

Step 3: Schedule a Time to Remove Your Home Security System

After you have canceled your ADT contract, the next step is to schedule a time for ADT technicians to remove your home security system. ADT typically requires a 30-day notice period before removing your system, so be sure to schedule the appointment well in advance of your move-out date.

Step 4: Notify Your New Home Security Provider

If you’re moving to a new home, it’s important to notify your new home security provider that you have canceled your ADT contract and your system will be removed before your move-out date. This will ensure that your new provider can install your new system as soon as possible after you move in.

Step 5: Return Your Equipment

Once ADT technicians have removed your home security system, you will need to return any equipment that you leased from ADT, such as cameras, sensors, and control panels. ADT will provide instructions on how to return the equipment and may charge a fee for any equipment that is not returned or damaged.

In conclusion, canceling your ADT contract when moving requires careful planning and communication with ADT and your new home security provider. By following the steps outlined in this guide, you can ensure a smooth and stress-free transition to your new home.